For Excellent Results

Assuming responsibility - quality is a management task. The head of our quality management department is a member of the Executive Board and is also responsible for risk management. This underlines the importance of quality management and the main requirement of ISO 9001:2015 is taken into account on a daily basis.
Identifying potential for improvement - The CDM Smith quality management system includes detailed process descriptions, including continuous quality assurance mechanisms in the course of the project and targeted stress tests for our work results. We also gain valuable insights from client satisfaction surveys and direct client conversations, which are incorporated into the continuous improvement process of our management system.
Promoting talent - CDM Smith maintains a training and development system supported by both internal and external trainers. The superior system of the CDM Smith Group is accredited by the International Association for Continuing Education and Training (IACET).
Accreditation
Our inspection body in Bickenbach, as well as our testing laboratories in Bickenbach, Bochum, and Crailsheim in Germany, are accredited according to DIN EN ISO/IEC 17020:2012 and DIN EN ISO/IEC 17025:2018. These internationally recognised standards confirm our technical competence and compliance with the highest quality standards in measurement and testing procedures.
The accreditation certificates, including annexes and the list of accredited testing procedures, are available for download. Please note that the documents are available in German only.
Testing Laboratory Crailsheim, Germany:
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Accreditation certificate according to DIN EN ISO/IEC 17025:2018 (including annexes)
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List of accredited testing procedures: Analysis of water, waste, and soil, as well as sampling of contaminants in buildings
Testing Laboratories Bickenbach and Bochum, Germany:
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Accreditation certificate according to DIN EN ISO/IEC 17025:2018 (including scope of accreditation)
Inspection Body Bickenbach, Germany:
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Accreditation certificate according to DIN EN ISO/IEC 17020:2012 (including annexes)