Water, Government, Latin America, North America
Landmark Capital Improvements in Puerto Rico
Program Management of Water & Wastewater Improvements
In 2004, faced with rising costs, unsatisfied demand, aging facilities and potential multi-million dollar fines from federal and state regulatory agencies, the Puerto Rico Aqueduct and Sewer Authority (PRASA) was at a crossroads. With extraordinary vision, PRASA’s management elected to transform the utility both internally and externally by establishing a long-term goal to become a world-class utility. Meeting this challenge required the planning and implementation of an unprecedented $2.3 billion capital improvements program with island-wide coverage, to be completed in a record 5 years. Complex program constraints resulted in an implementation model centered on five program management consortia (PMCs), each supporting a defined geographical region, later reduced to only two PMCs for the entire island.
With extraordinary vision, PRASA has established a long-term goal to become a world-class utility.
Since 2005, CDM Smith, as PMC for the West and South regions of Puerto Rico, has been assisting PRASA implement a $750 million program portfolio comprising capital improvements for more than 100 projects— including water/wastewater treatment facilities, pump stations, pipe installation and residential and commercial service connections—all moving PRASA closer to its long-term objectives by improving service, creating much needed construction jobs and supporting economic growth.
Following an accelerated transformation schedule, PRASA again partnered with CDM Smith in early 2010 to implement an aggressive $100 million plant automation program for more than 150 facilities island-wide, putting in place technical and management services to deliver all projects by mid-2012. Through change management services to organizationally integrate PRASA into the new automated cluster-operation model, the program will help PRASA reduce operational costs, optimize staff productivity, improve compliance with regulatory agencies and deliver world-class service.